Terms of Service

1. Acceptance of Terms

By accessing and using PetsAboard Military PCS (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

PetsAboard Military PCS is an informational tool that helps service members and military families plan pet travel for Permanent Change of Station (PCS) moves. The Service compiles pet travel requirements from publicly available sources, including government databases, military regulations, airline policy pages, and regulatory publications. Features include a PCS trip planner, destination-specific checklists, transportation options, cost estimates, reimbursement guidance, and preparation timelines.

3. Not Affiliated with the Department of Defense

PetsAboard is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, any branch of the U.S. Armed Forces, or any government agency. The Service is an independent, privately operated informational tool.

4. Informational Purposes Only

The information provided by PetsAboard is for general informational purposes only. It does not constitute legal, veterinary, financial, or professional advice. Pet travel regulations, reimbursement policies, and military procedures change frequently. While we strive to keep our data current, we cannot guarantee that all information is accurate, complete, or up to date at any given time.

You are solely responsible for verifying all requirements directly with your Transportation Management Office (TMO), base Veterinary Treatment Facility (VTF), relevant government authorities, airlines, and a USDA-accredited veterinarian before traveling with your pet.

5. Reimbursement Information

Any reimbursement guidance provided by the Service (including references to the Joint Travel Regulations, DoDI 4515.13, or specific dollar amounts) is for informational purposes only. Reimbursement eligibility, amounts, and procedures vary by service branch, duty station, and individual circumstances. Always confirm reimbursement details with your finance office or TMO before incurring expenses.

6. No Warranty

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. PetsAboard does not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

7. Limitation of Liability

PetsAboard shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Service, including but not limited to damages for denied boarding, quarantine costs, veterinary expenses, reimbursement denials, missed PCS deadlines, or travel disruptions arising from reliance on information provided by the Service.

8. User Data

PetsAboard stores trip and pet profile data locally in your browser using localStorage. We do not collect, transmit, or store your personal data on any server. You are responsible for backing up any data you wish to preserve, as clearing your browser data will permanently remove your saved trips and pet profiles.

9. Third-Party Links and Sources

The Service contains links to third-party websites, including government agencies (.mil, .gov), airlines, military support organizations, and regulatory bodies. PetsAboard is not responsible for the content, accuracy, or practices of any third-party sites. The inclusion of a link does not imply endorsement.

10. Intellectual Property

All content provided through PetsAboard, including compiled pet travel data, military PCS guidance, text, graphics, logos, page layouts, and software, is the property of PetsAboard or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

You may not copy, reproduce, redistribute, scrape, or create derivative works from the Service or its content without prior written permission.

11. Acceptable Use

You agree not to:

• Use automated scripts, bots, or scraping tools to collect data from the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Interfere with or disrupt the Service or its underlying infrastructure
• Use the Service for any unlawful purpose

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Changes to Terms

PetsAboard reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Service. Your continued use of the Service after any changes constitutes acceptance of the new terms.

15. Contact

If you have questions about these Terms of Service, please contact us.